Last updated: July 31, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).
This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Acetech Industries Private Limited, Shop No. 9, Ummed Tower, Sai Nagar, Panvel 410206.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
Country/State refers to: Maharashtra, India.
Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
User means any individual who accesses or uses the Service.
Website refers to DewCool, accessible from https://www.dewcool.com/ .
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
We use tracking technologies (such as cookies) to track the activity and to improve Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
Web Beacons. Certain sections of Our Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, We use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify whether users have accepted the use of cookies on the Website and record the consent choices You have made.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your Account login details or language preference.
The Company may use Personal Data for the following purposes:
You have the option to receive text (SMS) messages from Us. If You opt in to text messages, We will send You updates, notifications, and other communications as described below.
When You opt in, We will collect and store information such as Your phone number, the date and method of Your consent, and message delivery and read information.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Phone numbers and consent records collected for texting are never shared with anyone for any purpose, except Service Providers that technically have to handle them to deliver the texts.
Consent to receive text messages is not a condition of any purchase or use of Our Service.
If You consent to receive SMS from Us, You agree to receive text messages related to:
Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.
User Accounts: Retained for the duration of Your Account relationship plus up to 24 months after account closure.
Support tickets and correspondence: Up to 24 months from the date of ticket closure.
Chat transcripts: Up to 24 months for quality assurance and staff training purposes.
Website analytics data: Up to 24 months from the date of collection.
Server logs: Up to 24 months for security monitoring and troubleshooting purposes.
We may retain Personal Data beyond the periods stated above where necessary for legal obligations, legal claims, explicit requests, or technical limitations.
When retention periods expire, We securely delete or anonymize Personal Data.
Your information, including Personal Data, is processed at the Company's operating offices and in other places where the parties involved in processing are located.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section.
You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.
Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.
If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site.
We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If You have any questions about this Privacy Policy, You can contact Us:
By email: info@dewcool.com